Programming and resources for highly at-risk children and youth and the professionals who work with them

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Privacy Policy

NEARI Press ( respects your right to privacy. This notice describes our policies regarding keeping your personal information secure and your privacy intact.

Information Collection

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. The NEARI Press Bookstore and Training Center may acquire personal information when:

You choose to order products through our online store.

We request information from the user through our order and registration forms. To complete transaction, a customer must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s request. If we have trouble processing an order, the information is used to contact the user.

You choose to contact us.

You may choose place an order over the telephone for our Bookstore or Training Center. Please do not leave sensitive personal information in a voice mail for NEARI staff.

Please do not email sensitive personal information to the NEARI Press Bookstore or Training Center.

Information Use

Any personally identifiable information collected through online sales transactions will be used only for the purpose of completing the transaction (such as payment certification, shipping, etc.) We may also send you updates for new courses or books, but you can ask that NEARI stop sending these materials at any time.

Any personally identifiable information collected when you contact the NEARI Press Bookstore and Training Center will be used only to better serve and answer your inquiry.

The NEARI Press Bookstore and Training Center will NEVER sell or rent your personally identifiable information to anyone.

The NEARI Press Bookstore and Training Center will NEVER send personally identifiable information about you to other companies or people.

Legal Disclaimer: Although we make every effort to preserve user privacy, if we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so.


What are cookies?

A cookie is a piece of data stored on the user’s computer. There are two main kinds of cookies – session cookies and persistent cookies. Session cookies are stored in your internet browser’s memory and disappear when you close your browser – they can also timeout after prolonged user inactivity. Persistent cookies are written to a text file and on stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

What kind of cookies does the NEARI Press Bookstore and NEARI Training Center use?

The NEARI Press Bookstore and Training Center uses session cookies. We use session cookies to store information such as items in your shopping cart, where you last entered your course, whether or not you have logged in to your account, etc. As these are all session cookies they terminate as soon as you close all open windows of your browser. By allowing us to set a session cookie, you would not have to log in with a password more than once, thereby saving time while on our site. If you decide to reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. For example, you will not be able to place items in a shopping cart or place orders on our site.

Statistical Information About Your Visit

When you visit our website, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies a visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit on our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.

Secure Access

The NEARI Press Bookstore and Training Center safeguards customer information from unauthorized access to the best of our ability.

When our website asks users to enter sensitive information (such as credit card number and/or student ID number), that information is encrypted and is protected using Secure Sockets Layer (SSL) software. The NEARI Press Bookstore and Training Center has a SSL certificate issued by

We reveal only the last four digits of your credit card number when confirming an order. Of course we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your account (password) and your computer. The best way to protect against unauthorized access to your account is to close all open browser windows on your computer, once you are finished using the NEARI Press Bookstore website.

Accessing and Correcting Your Information

You can access your personally identifiable information by logging into your account using the My Account link. There you will have the ability to correct or update any errors. When you update information, we may keep a copy of the prior version for our records.

Contact Us

Please send any questions or comments regarding the NEARI Press Bookstore and Training Center privacy policy to one of the following addresses:

Mail: NEARI Press Bookstore
70 North Summer Street
Holyoke, MA 01040

If we decide to materially change our privacy policy, we will post those changes to this privacy statement and will e-mail the information to our users, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


The NEARI Press website may contain links to other sites. Please be aware that the NEARI Press is not responsible for the content or the privacy policies and practices of such websites. The NEARI Press encourages you to read the privacy statements of these linked sites as their privacy practices may differ from ours.


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Bookstore Info

NEARI Press Distribution
46 Development Road
Fitchburg, MA 01420 USA

US: 888.632.7412
Outside US: 978.829.2594
Fax: 978.348.1233